Robotic Operating Model (ROM) Architect



Company Overview

Impressive Communications is an IT System Integrator that delivers results-driven solutions to businesses. We work closely with customers to understand their digitalisation needs and help them achieve their business goals through effective requirement gathering and project delivery strategies.

What You’ll Do

  • Establish Capability Building plan to bridge people or skill gaps for internal members.
  • Develop HR related material to support change activities for affected stakeholders of automation.
  • Update performance metrics and goals to support workforce transition plan.
  • Support training and deployment execution activities.
  • Provide input to the Program team on a weekly basis e.g., change readiness assessment Executes the communications to affected users and stakeholders.
  • Communicates the changes to processes, policies, SOPs after automation.
  • Assesses the readiness of people for before and after automation
  • Works with HR to coordinate re-skilling programs or training programs for affected stakeholders.

Documentations such as below:

  • Updated RPA service design
  • Structure and roles to support each service
  • Launching and operationalisation of services
  • Performance management report

Apply For This Job