ECM Administrator (Operation)

Department

Corporate Engineering Solutions

Company Overview

Impressive Communications is an IT System Integrator that delivers results-driven solutions to businesses. We work closely with customers to understand their digitalisation needs and help them achieve their business goals through effective requirement gathering and project delivery strategies.

What You’ll Do

  • Required technical skills with 3 to 5 years experience

OpenText server;s versions 10.x / 16.x / 20.x:

  • Content Server Frontend
  • Content Server Backend
  • Enterprise Library server
  • Brava Server
  • Blazon server
  • Capture Center Server
  • Database server
  • AppWork Gatewaysserver
  • ECM Everywhere
  • XECM SAP
  • Records Management
  • Product installation, maintenance, patching and upgrade
  • System administration
  • System configuration
  • Oracle database integration and understanding of Livelink Schema as well as query optimization
  • Microsoft .NET framework and related Microsoft development technologies
  • Microsoft Server 2003 / 2008 / 2012 / 2019 Development using Livelink API (LAPI), Content Server Web Services and Brava
  • Development of SQL queries, JavaScript and HTML, HTML5, XML/XSL, and creating or interfacing with web services
  • Forms, workflow development, and web reports with regards to troubleshooting and security
  • Technical and functional experience in following modules: Records Management, AppWork Gateways, ECM Everywhere, ICC, OCC, Physical objects Management, Records Management
  • Analytical problem-solving skills with ability to identify pragmatic solutions to complex business and technical challenges.
  • Must have played a lead role in large or medium scale implementations or upgrade

Job Description

  • The resource will play the role as ECM Administrator
  • Leads and manages implementations and upgrades, design, configuration, testing, troubleshooting, disaster recovery, archiving, and on-call support
  • Leads, evaluates, conceptualises, plans, designs, and implements solutions in alignment with business needs
  • Lead architecture sizing and scaling activities, as well as install and configure the solution
  • Leading authority on architecting the proper enterprise architecture to sustain large volumes of content from multiple sources, such as SAP data, email, documents, and images
  • Provides comprehensive documentation of the systems and solutions
  • Ensure the appropriate level of quality is applied throughout
  • Responsible for leading, monitoring and mentoring others in service delivery in maintaining servers, services, uptime, and disaster recovery
  • From time to time, this role will be part of a project, in various roles, as assigned
  • Relies on extensive experience and judgment to plan and accomplish goals
  • Ability to work independently and as a member of a team

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