Impressive Communications is an IT System Integrator that delivers results-driven solutions to businesses. We work closely with
customers to understand their digitalisation needs and help them achieve their business goals through effective requirement
gathering and project delivery strategies.
What You’ll Do
To handle Fault, Incident, Change & Problem Management, Performance (Availability and Capacity) Management, Inventory and Configuration Management related to cyber security endpoint protection.
To troubleshoot endpoint related issue with operation teams during breakdown or CSIRT incident in order to ensure service in operation or minimal breakdown.
Focusing in cyber security implementation and operation related to endpoint security such as but not limited to- Anti-virus (AV), Advanced Threat Persistent(ATP), Endpoint Detection & Response (EDR), Security Patch Management System (SPMS), Group Policy Object(GPO) & System Center Configurations Manager(SCCM).
Hands on knowledge of endpoint & server security for Windows & Linux based Operation System.
Fine-tuning on the policies set in the security systems to ensure endpoint protected from new or zero-day cyber-attacks.
To have proper knowledge on various cyber security practise related to endpoint such as Endpoint Forensics.
Perform operations based on the documented procedures complete with notification matrix and escalation standards.
Improvise & empower the current operation process and procedure to provide better response
To work closely with various parties such as the IT System Admin team as well as specific application team on pending cyber security operation tickets.
