Telecommunication Network Management Solutions | Customer & Billing Solutions
Business Intelligence & Information Mgmt. Solution | Customer Care/Relationship Mgmt. Solutions
Systems Dev. & Support Services | Business Process Re-engineering & Change Mgmt. Services
Automated Document Solutions | Professional Management & Consulting Services

TELECOMMUNICATION NETWORK MANAGEMENT SOLUTIONS

Impressive Communications provides telecommunications network management solution in the following areas;

1. Structured Cabling System
- Ethernet and Fibre Cabling
- Data Network Design

2. Optical Solutions
- DWDM technology
- Metro Ethernet solution
- Storage Access Network (SAN) solution
- Digital Data Network with Core Network of STM64 - STM1 and
Customer Access Network of 2Mbps - 64Kbps.

3. Customer Access Solution
- We provide solution of Digital Dataline, Broadband Network, IP Network, DSLAM,
IPVPN network and Customer Premises Equipment (CPE) for Customer Access
Network Solution.

4. Integrated Network Management System (INMS)
- Fault management
- Performance management
- Trouble ticketing system
- Configuration Management
- Integration of these modules with each other and integration of these modules
with the existing element management system (EMS) and NMS (network
management system).

Data Network Design and Structured Cabling System
Impressive Communications offers Network Design and Consultancy Services to our clients including:
- Physical network design drawing
- Logical Network Design drawing
- Routing Protocol
- IP Addressing design
- Network redundancy architecture design

Structured cabling services including:
- UTP CAT5E and Cat6 structured cabling work and services
- Singlemode, Multimode 50 and Multimode 62.5 Fiber Optic structured cabling for
Data Network (LAN) work and services e.g. installation, termination, and testing.
- Other structured cabling services works e.g. racking system, cable management etc.

The network installation support service component includes:

Installation Project Management
Provides expert implementation and project management services for our customers' Network installation service requirements. The installation project manager will co-ordinate all aspects of the installation services, including hardware and software delivery, equipment installation, configuration, commissioning and testing of the network as a whole and ensuring the customer's acceptance of the network.

Staging test, and pre-configuration
This service allows network systems and equipment to be delivered to customers in a pre-configured state, simultaneously limiting the possibility of initial equipment failure. The installation risk can be reduced by undertaking extensive stage testing, allowing assumptions to be tested and for multiple scenarios to be evaluated. The network systems staging service will deliver equipment that has been subjected to extensive initial build, testing, recommended configuration and documentation procedures.

Network Interoperability Testing
Interoperability Services are designed to deliver a range of fully featured and flexible testing services. This allows customers to establish the operational capability of the proposed network implementations or configuration changes in customer's live production network environment, constructs a core and peripheral system allowing for multi-vendor and cross platform operations and conformity tests.

Installation services
The Standard Installation Service's offered customers to hook up their network equipment systems, and verify internal components, hardware modules and software functionality. This service shall also implement Customer specific network parameters in accordance with agreed standards addressing and conduct system audit procedure to ensure conformity with configuration standards.

Commissioning & testing
This service provide resources to test network functionality from network equipment to systems communication, this is necessary to ensure the implemented network design run smoothly when commissioning. Our installation engineers shall verify operational and functional performance of the network system for compliance with the "Design Intent" as described in the network design document.

Knowledge transfer & training
Installation engineers shall provide informal training during the installation process, answering questions and sharing expert knowledge of the network's configuration with customer's network administrator. This may be a simple run through for customer's network administrator to familiarize with the newly installed equipment functionality, or could be a full residential training course to impart the skills necessary to administer the new network infrastructure.

Network Documentation
Impressive Communications network engineer will prepare as-built installation documents of customer's newly installed network equipment and infrastructure. This can include any or all of the following components:
- Logical network design
- Logical network connectivity
- Network addressing scheme
- Network equipment hardware / module inventory
- Equipment software configuration / versions

This service wraps up a complete array of network design and installation services will make that new installation or expansion maintainable for customer. All networks require complete and accurate documentation to assure their reliability and maintainability.

Integrated Network Management System (INMS)
We provide an enhanced Integrated NMS solution that supports multi vendor and multi technology network elements covering,
- Scalable and Robust Management Architecture
- Integrated Fault Management
- Root Cause Analysis
- Performance Management
- Reporting
- Integration with provisioning tool Cisco IPSC Ver3.1
- Event Tracking and Real-Time Event Monitoring on the GSB Network.
- Event Notifications to the concerned Administrators through E-Mail and SMS.
- Maintaining Historical Data for Performance tuning and capacity planning.

The Integrated NMS solution will consist of implementation of:
- Fault management,
- Performance management
- Trouble ticketing system
- Configuration Management
- Integration of these modules with each other and integration of these modules - with the existing element management system (eMS) and NMS (network
management system).

The solution is modular and scalable solution to incorporate future enhancements in an integrated manner and provides an easy integration to manage new equipment type, vendors and technology without affecting the operations or revamping the existing design architecture.

Solution Architecture
The Solution Architecture is depicted in the following diagrams as follows:

The solution comprises of CIC suite of products for fault management, Infovista suite of products for performance management, HP Service Desk for trouble ticketing, and HP Configuration Management. The proposed NMS solution supports graphically display of connected network devices from a centralized network management location, giving network managers a complete view of the network without physically checking each device at remote sites. The figure below illustrates an overview of the solution architecture.