Telecommunication Network Management Solutions | Customer & Billing Solutions
Business Intelligence & Information Mgmt. Solution | Customer Care/Relationship Mgmt. Solutions
Systems Dev. & Support Services | Business Process Re-engineering & Change Mgmt. Services
Automated Document Solutions | Professional Management & Consulting Services

BUSINESS INTELLIGENCE & INFORMATION MANAGEMENT SOLUTION

We recognize that to position the enterprise in the marketplace with strength, growth, and innovation to face the challenges brought upon by an increasingly global and competitive economic environment, the organization must seek effective and efficient processes to reduce costs and to increase competitiveness from all fronts, such as:
- Improve communications with customers
- Stabilize and elevate service quality
- Increase sales and marketing effectiveness
- Strengthen pricing and packaging/bundling strategy
- Maximize the use of network infrastructure and plan network capacity on an
informed basis
- Shorten the product development cycle
- Optimize enterprise resource allocation to saturate the marketplace.

It is therefore many organisations see the need to build the Business Intelligent capability within the organisation to drive effort towards achieving the goal of gaining market competitiveness.

Business Intelligence infrastructure for specific subject, customized for Our Customer
Most vendors nowadays offer predefined business templates for various industries. These templates are often a collection of work done at several other customers and might address some of the general requirements of the customer.

Impressive Communications Sdn Bhd however will use its vast experience in the specific industry such as telecommunications and financial industries, combined with its thorough knowledge of the customer's Business environment to provide a Business Intelligence Infrastructure that is readily customized for the specific requirements of the customer.

The impact of using this approach will go beyond merely supporting a requirements study and will significantly accelerate the development time and also reduce the involvement required from the customer Business users.

We often uses Kimball Bus Architecture for the data marts which will enable our customer to use conformed dimensions to perform an integrated enterprise wide analysis on its data. This logical multidimensional view will then be implemented using a combination of star schema's and multidimensional database objects, subject to the specific technical requirements.

Our Approach
Strategic BI - Actionable analysis instead of "just" a system implementation
Business templates with real business implementation
Experienced business and solution implementation people